This Privacy Policy explains how Solar Dealers collects, uses, discloses, and safeguards your information when you visit our website, contact us, or use our services — including our SMS/text messaging and advertising programs.
Last Updated: October 6, 2026
Solar Dealers ("we," "us," or "our") operates this website and provides solar installation, repair, and related services in the Bay Area. This Privacy Policy describes how we collect, use, and share personal information, and it applies to all information collected through our website, forms, phone calls, text messages, and third-party platforms we use (including GoHighLevel / LeadConnector).
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website or services.
We may collect the following categories of information:
We use the information we collect to:
By providing your mobile phone number and opting in (for example, by submitting a form that includes a phone number and an SMS consent checkbox, or by texting our business number), you consent to receive recurring text messages (SMS/MMS) from Solar Dealers. These messages may include appointment confirmations, project updates, service reminders, promotions, and marketing communications.
Message Frequency & Costs
Message frequency varies. Message and data rates may apply. Please consult your mobile carrier for details about your messaging plan.
Opt-Out: You can cancel SMS messages at any time by replying STOP to any message you receive from us. After you send STOP, we will send you a one-time confirmation and then stop sending messages.
Help: For assistance, reply HELP to any message, or contact us using the details in Section 12 below.
Consent is not a condition of purchase. You are not required to agree to receive marketing text messages as a condition of purchasing any goods or services.
Carriers are not liable for delayed or undelivered messages. We do not share your mobile phone number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes.
We use GoHighLevel (including its LeadConnector booking and messaging tools) as our customer relationship management (CRM) and communications platform. This platform allows us to manage leads, schedule appointments, send emails, and deliver SMS/text messages.
Information you provide — including your name, email, phone number, and appointment details — may be stored and processed within the GoHighLevel platform on our behalf. GoHighLevel processes this data in accordance with its own privacy and security practices, and we require it to protect your information. Our booking links and forms (including any links under our domain such as /appointment) are powered by this platform.
We and our third-party partners use cookies, pixels, and similar tracking technologies to collect information about your browsing activity. These help us remember your preferences, understand how our site is used, and deliver relevant advertising.
You can control cookies through your browser settings and opt out of interest-based advertising through tools such as the Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI). Disabling cookies may affect certain features of our website.
We advertise on Meta Platforms (including Facebook and Instagram) and may use the Meta Pixel and Conversions API to measure the effectiveness of our ads and to reach people who may be interested in our services. If you interact with our ads or our website, Meta may collect information in accordance with Meta's Data Policy.
When you submit a lead form or contact us through a Meta ad (including Meta Lead Ads) or our website, we receive the information you provide — such as your name, email, phone number, and details about your project — and use it to respond to your inquiry and provide our services.
Advertising Preferences
You can manage your ad preferences through Meta's Ads Preferences page or through the settings on Facebook/Instagram. We do not sell your personal information.
We may share your information with the following categories of parties:
We do not sell your personal information. Mobile opt-in data and consent are not shared with any third parties for their own marketing purposes.
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Depending on your location, you may have the following rights regarding your personal information:
If you are a California resident, you may have additional rights under the CCPA/CPRA, including the right to know, delete, and opt out of the "sale" or "sharing" of personal information. To exercise any of these rights, contact us using the information in Section 12.
Our website and services are intended for adults and are not directed to children under the age of 13 (or 16 where required). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need help with SMS opt-out, please contact us:
Solar Dealers — Serving Napa, Solano, Sonoma & Marin Counties, California.